Shipping + Returns

Ayumi Asian Beauty currently offers shipping to most of the EU countries. We try our best to ship your order the same day. All orders will be processed from Monday though Friday. Orders placed on Saturday or Sunday will be processed the following business day. 

Please note: Delivery time excludes public holidays and weekends.

Country Shipping cost Delivery time Free shipping from
Portugal
6,95 €
1-3 working days 65€
Spain
8,95 €
2-4 working days 120€
Germany
14,95 €
2-4 working days 180€
France
15,95 €
4-5 working days 200€
 Austria, Belgium, Croatia, Estonia, Slovakia, Slovenia, Netherlands, Hungary, Luxemburg, Poland, Czech Republic, Romania, Italy
17,95 €
4-7 working days (depending on location) 250€
Bulgaria, Greece, Latvia, Lithuania
19,95 €
5-8 working days (depending on location) 265€
Denmark, Finland
32,95 €
4-7 working days (depending on location) -

 

We use DHL as our courier service for all domestic Portugal and International orders. Once your order has been shipped you will receive a shipping confirmation e-mail with your tracking code included. Please note that it may take up to 24/48 hours for your tracking information to be updated. If you haven't received a shipping confirmation e-mail after that time frame please contact us at: ayumiasianbeauty@gmail.com.

It is your own responsibility to review your personal information eg.: name, shipping address before completing a purchase. However, please message us when you still have not received your order. If the package has been returned to us due to incorrect or incomplete information (name, shipping address) or is not picked up at a service point, you will be refunded after we have received back the parcel. The shipping charges will be deducted from the total amount you have paid (even if you're eligible for free shipping), if you wish to have the products shipped out again you can place a new order.

Ayumi Asian Beauty has no returns and no exchanges policy. All sales are final. In the unlikely event that your package arrives damaged, please email ayumiasianbeauty@gmail.com within 14 days of purchase.